Customer service representatives are most often employed by the Business support services industry. The average yearly wage for Customer service representatives was $31,937 in 2016. The top 3 most similar occupations to Customer service representatives by wage are Switchboard operators, including answering service, Interviewers, except eligibility & loan, and Miscellaneous woodworkers, including model makers & patternmakers.
Customer service representatives are part of the Office & Administrative Support Occupations, along with Firstline supervisors of office & administrative support workers, Switchboard operators, including answering service, Telephone operators, Communications equipment operators, all other, Bill & account collectors, Billing & posting clerks, Bookkeeping, accounting, & auditing clerks, Gaming cage workers, Payroll & timekeeping clerks, Procurement clerks, Tellers, Other financial clerks, Brokerage clerks, Court, municipal, & license clerks, Credit authorizers, checkers, & clerks, Customer service representatives, Eligibility interviewers, government programs, File clerks, Hotel, motel, & resort desk clerks, Interviewers, except eligibility & loan, Library assistants, clerical, Loan interviewers & clerks, New accounts clerks, Human resources assistants, except payroll & timekeeping, Receptionists & information clerks, Reservation & transportation ticket agents & travel clerks, Information & record clerks, all other, Correspondence clerks & order clerks, Cargo & freight agents, Couriers & messengers, Dispatchers, Meter readers, utilities, Postal service clerks, Postal service mail carriers, Postal service mail sorters, processors, & processing machine operators, Production, planning, & expediting clerks, Shipping, receiving, & traffic clerks, Stock clerks & order fillers, Weighers, measurers, checkers, & samplers, recordkeeping, Secretaries & administrative assistants, Computer operators, Data entry keyers, Word processors & typists, Insurance claims & policy processing clerks, Mail clerks & mail machine operators, except postal service, Office clerks, general, Office machine operators, except computer, Proofreaders & copy markers, Statistical assistants, and Miscellaneous office & administrative support workers, including desktop publishers
The top 3 locations that employ the most Customer service representatives are Winnebago County PUMA, WI, El Paso City (East) PUMA, TX, and Hillsborough County (Central) PUMA, FL. The top 3 locations with a relatively high concentration of Customer service representatives are Inglewood City PUMA, CA, El Paso City (Southeast) PUMA, TX, and Mesa City (South Central) PUMA, AZ.